Business Management Associates, Inc. (BMA) is pleased to announce that the firm has received ISO 9001:2008 certification for its Quality Management System. The certification was registered and awarded by NQA Global Assurance under the accreditation standards of the ANSI-ASQ National Accreditation Board.

ISO 9001:2008 is the current ‘gold standard’ for the ISO 9000 family of quality management systems, and is designed to ensure that organizations meet the needs of their customers and other stakeholders through an enterprise-wide focus on the eight core quality management principles:

1. Customer focus
2. Leadership
3. Involvement of people
4. Process approach
5. Management systems
6. Continual improvement
7. Factual decision-making
8. Mutually beneficial supplier relationships

The leadership and employees of BMA have spent countless hours and great effort to develop and deliver a company-wide quality management system that meets and exceeds ISO standards.

“The achievement of ISO 9001:2008 certification is a direct result of the overwhelming passion for and commitment to quality that pervades our entire organization,” says LaJuanna Russell, President & CEO of BMA.

“I am extremely proud of our team and their hard work that made this achievement possible, and we look forward to serving our clients with the additional infrastructure and commitment to excellence that the ISO process ensures.”

BMA received NQA Certificate Number 16265 effective February 26, 2016.